Are you equipped to market your IT and digital projects to your employees? Or are you at risk? Find out now!
Start the Frank Quiz
 
Hi! We’re Frank. What’s your name? *

 
Nice to meet you, {{answer_19359642}}!
Where do you work? *

 
Thanks! Now, let’s get down to business. First up:
What does the workload of your IT organization look like?





 
Next, employees at your company think of the IT organization as:


 
What about the vibe?

Or: When employees interact with IT, how do they feel afterwards?

(Note: think about your IT organization as a whole, not just the Service Desk. We’ll ask you specific questions about that in a bit.)





 
When it comes to helping employees understand or adopt new systems and processes, your IT organization:


 
On a scale of 1-4, rank your IT communications plan:

1=Non-Existent / 4=Fully-Formed and Figured Out





 
Now what about this: Your employees think that current IT messages or communications sound like...

 
Imagine that your IT group must create an exciting employee communications campaign about an important new project.

Which of the following statement describes how you feel?


 
When it comes to following a consistent, replicable IT communications process:


 
You're doing great, more than half-way done.

Now, let's talk specifically about your IT Service Desk.

If you asked employees, they would say that Service Desk response time is:





 
When employees call the Service Desk,
how would they rank the level of customer service they get?

1=Poor / 4=Great





 
Does the Service Desk get phone calls regarding questions that were already answered in an email or other communication?





 
When a new technology or upgrade is launched, how much chaos does it create for the Service Desk?

1=No problem, it's a breeze! // 4=Take cover! Hurricane IT!





 
Great answers. Almost done.

Lastly, tell us about your IT Organization's knowledge-level of
Org Change Management (OCM):





 
What about your employees when it comes to IT change?

How readily do they embrace new technology or process changes?

1=Yuck! / 4=Yippee!





 
What about leadership in the face of change?
Do they adopt new technology or process changes easily?


 
When it comes to dealing with employee or manager resistance to new technology, your IT organization usually:


 
Finally, respond to this statement with the first thought
that comes to mind:

"I would consider my organization nimble and agile."


Looking good, {{answer_19359642}}!

Out of a top-ranking score of 68, you came in at {{var_score}}.

But in IT change, as you know, there’s always room for improvement. 

As mentioned, we’ll email you a link to your FREE IT Change Tool to help you accelerate your IT success to even greater engagement and adoption.

And in the meantime? Check out the Frank IT Change Kit, the perfect change solution for high-functioning teams like yours.

Available for IT project teams like yours leading multiple IT and digital projects, the Frank IT Change Kit puts professionally written and designed communication materials in your team's hands via a password-protected, project team portal that's also chock-full of change tools & templates.

According to a Frank IT Change Kit CIO at Lamprell: 

“Our ERP implementation was delivered on time and 35% under budget thanks to our Frank IT Change Kit.”

Join their ranks and take your user adoption to new heights.
Contact us for a demo today!
You have some room for improvement, {{answer_19359642}}!

Out of a top-ranking score of 68, you’re coming in at only {{var_score}}.
But, have no fear! There’s a lot you can do to align Leadership, inspire Managers, activate Change Agents and engage Employees.

As mentioned, we’ll email you a link to your FREE IT Change Tool that contains innovative techniques, tips and tricks to get you on the road to successful IT change, team alignment & employee adoption.

And in the meantime? Check out the Frank IT Change Kit.

Available for IT project teams like yours leading multiple IT and digital projects, the Frank IT Change Kit puts professionally written and designed communication materials in your team's hands via a password-protected, project team portal that's also chock-full of change tools & templates.

Take it from an HR Technology Leader from Acelity who said:

“I needed IT change and communications to become part of our DNA:
the Frank IT Change Kit makes that happen.”

Let us show you how we can help you too.
Contact us for a demo today!
Ouch, {{answer_19359642}}, we can feel your pain!

Out of a top-ranking score of 68, you’re coming in at only {{var_score}}.
But, don’t worry! There are a lot of ways to turn things around. 

As mentioned, we’ll email you a link to your FREE IT Change Tool that contains best-practice ideas to help you over your IT change slump.

And in the meantime? Check out the Frank IT Change Kit. 

Available for IT project teams like yours leading multiple IT and digital projects, the Frank IT Change Kit puts professionally written and designed communication materials in your team's hands via a password-protected, project team portal that's also chock-full of change tools & templates.

According to a Frank IT Change Kit customer at Medica:

“The Frank IT Change Kit enables IT to go from dull & drab to fun & fresh.”

Let us show you how we can amp up your communication efforts too.
Contact us for a demo today!